Trail Facilities Manager – Smokies

Jul 31, 2018, 11:40 AM
Location : Asheville, NC
Department : Conservation
Supervisor : SORO Regional Director
Type : Full-time
Position Summary:

Under the general supervision of the Regional Director, the Trail Facilities Manager (TFM) manages projects to manage, repair and rehabilitate the Appalachian Trail (A.T.), primarily in Great Smoky Mountains National Park. The TFM will be responsible for managing significant trail project funding and budgets, ensuring accountability for successful project completion and reporting.

The TFM provides administrative, project, and operational support to trail crews, contractors, partners, and volunteers, who are responsible for implementing facility maintenance work performed in the field.  Position duties also include assisting with work planning, compliance requirements, resource protection, and ensuring that trail operations promote a safe and enjoyable visitor experience.

He/She performs trail assessments and works closely with A.T. clubs and agency partners to identify, plan and host work projects for groups seeking to volunteer on the Appalachian Trail. The TFM works collaboratively with a dynamic team to develop trail crews and volunteer capacity through recruitment and training programs.

Trail design, construction, and people skills are essential for success. The TFM should demonstrate the ability to work both independently with minimal supervision and cooperatively as an effective member of a team. ATC values organized and self-motivated staff that have a high degree of integrity.

Essential Duties/Responsibilities:

Project Management and Administration (70%):

  • Work closely with ATC's primary funding partner at the National Park Service to manage trail rehabilitation and construction projects from identification, implementation, and reporting in alignment with agreed upon processes.
  • Work cooperatively with regional staff to develop and manage crew and project budgets, prepare grants, and develop future work plans.
  • Support trail assessments and inventory initiatives to meet project goals, and ensure volunteer training and engagement. Provide organization of GPS and other data collected.
  • Use remote sensing equipment and GIS software to assist in planning and resource conservation.
  • Administer the Smokies Wilderness Elite and Rocky Top trail crews in close coordination with A.T. clubs and agency partners to work on priority trail projects.
  • Lead recruitment, hiring, training and management of crew leaders and assistant leaders, including regular quality assurance project checks.
  • Inventory and maintain tools and equipment, and support facilities management at crew Smokies basecamp.
  • Provide oversight, management, and administration of hazard tree program including writing grants, employee screening or contractor selection, hiring, and management, volunteer coordination, quality assurance, and final reporting.
  • Provide data intake and analysis for visitor use planning in including campsite feature inventories, optimal overnight site location analysis, desired future conditions compliance, and cartographic development.


    Volunteer Engagement (20%):

  • Recruit trail crew volunteers and perform applicant intake along with the advanced screening required for the remote nature of crews.
  • In coordination with other staff plan, promote and deliver trail skills training to volunteers and staff.
  • Support regional staff in tracking volunteer sawyer safety certification status and fulfill personal protective equipment requests.
  • Work with regional staff to track volunteer hours and plan recognition awards.
  • Ensure outside group volunteer requests are fulfilled through close coordination with A.T. clubs to identify appropriate project areas, coordinate work, and provide leadership or assistance as necessary to benefit groups’ interests in volunteering on the Appalachian Trail.


    Other Duties (10%):

  • Support administrative oversight of ridgerunners, and other seasonal staff, in assigned trail sections by approving time sheets, travel expense reports, and other personnel management duties.
  • Support seasonal hiring processes, as required.
  • Other duties as assigned.
  • Bachelor’s degree in forestry, conservation, resource management, biology or related field required
  • 2-4 years of related experience
  • Strong oral and written communication skills
  • Ability to conduct research and apply knowledge to new situations
  • Ability to cultivate and inspire cooperation and good communications
  • Ability to resolve conflicts with and among A.T. partners
  • Self-starter who can organize, track, manage and report on programs while handling changing priorities with patience, perseverance and minimal supervision
  • Excellent field skills. Must work on remote A.T. sections and off Trail, in all weather conditions, independently, if necessary. Must be proficient with map and compass, as well as GPS.
  • Trail design, construction and maintenance skills and certifications and mechanical ability very beneficial, including sawyer certifications.
  • Familiarity with the Appalachian Trail, hikers and volunteering on the A.T.
  • Experience with GIS
  • Fluency in computer operations and Microsoft Office and e-mail software is essential.
  • Ability to simultaneously manage multiple field-based employees, coordinating work plans and providing oversight throughout the Region
  • Proficiency with handheld GPS devices, ArcMap software, and landscape-level data analysis is necessary.
Physical Demands:
  • Extensive travel and weekend work may be required. Reliable personal vehicle required.
  • Ability to communicate with individuals by phone, email and in person.
  • At times, requires the ability to lift or move moderate to heavy weight.
  • Ability to make long climbs to remote high elevations and bushwhack in difficult terrain throughout the year.
Work Environment:
  • Moderate noise level due to open office environment with a high level of activity on the phone, computers and printers.


ATC Equal Employment Opportunity Statement:

ATC encourages collaboration, flexibility, and fairness with all employees and volunteers to enable participation and contributions to their fullest potential. We are committed to being a diverse and inclusive organization, and recognize that diversity contributes to an effective and successful organizational culture and mission. The ATC prohibits discrimination in employment on the basis of race, color, religion, sex (including pregnancy, gender identity and/or expression), national origin, political affiliation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, political affiliation, union membership, or any other status protected by the laws and regulations in the locations where we operate.

Position Type : Careers - Full Time